Multicultural Resources

Whether you call it casa, maison or heim, there's simply no place like home. And having someone understand you and your needs can make all the difference as you look for your new home.

Finding a real estate agent and developing a working relationship can be complicated by language barriers. But it doesn't have to be. That's why we at Real Living have developed programs that put you and your needs first.

We're committed to serving our diverse population and helping you find your piece of the "American Dream" - your new home. From language assistance to community outreach programs to agent training, we're focused on providing you with the best possible home-buying experience.

Every Real Living sales associate and employee receives special training in diversity-related issues, such as fair housing, affirmative marketing and multicultural sensitivity.

In conjunction with Fair Housing laws, we offer numerous special and multicultural services, including:

• A dedicated, full-time multicultural services consultant who can provide information, counseling and assistance to help you buy your new home.
• A multicultural services hotline so you can talk directly to our multicultural services consultant. Call 216-328-2578 or 1-800-691-2345 and press option "3" to be connected.
• TTY phone service for the hearing impaired. Call 216-328-5120 or toll-free at 1-877-328-5120.
• Braille contracts for the visually impaired.
• Translation assistance in 25 languages (including American Sign Language) for non-English-speaking clients.
• First-time home buyers' classes taught in Spanish and Chinese.
• English as a second language (ESL) classes, featuring information on home buying.

To help you find an agent who specializes in serving your specific needs, contact Real Living today.